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We have seen an explosion of chatbots in the market. AI has become ingrained into the daily fabric of our lives. Service industries have turned to AI-driven chatbots to manage customer interactions, increasing speed and quality of resolution while decreasing cost. Millennials increasingly prefer to interact with chatbots rather than humans. As we embrace chatbots in our lives, it is paramount to evaluate the role they play in reinforcing and perpetuating societal biases and stereotypes. …


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